![]() Unfortunately iLok did not even warn me, before they removed this license, although the iLok is covered by ZDT, disappointing. ![]() I like the Anthology II bundle very much, I use it in every template. Michael reached out to Eventide for help However, I contacted Eventide and reported this problem to them, they offered me a new license which I bought for $499 (very nice). Other users have reported similar issues Eventide Help Solve The Problem As you can see in his feedback list, I am not the only guy who has problems with the licenses he sold. But he changed his name to core.studio on April 28th. Michael continues His real name is Ivan xxxx – according to his PayPal account. His eBay name was re when I bought the license. If you have questions, please contact me directly. Please transfer the amount of EUR 431,43 until Friday to my PayPal account xxxx. You transferred the invalid license from the account X on The ilok tracking number is 95491432 The PayPal transaction code was xxxx. As you surely know, you sold me a fake license (duplicate) which was deleted by iLok 2 weeks ago, please give me my money back until the end of next week, otherwise I have to follow this issue up due to fraud. He sent him 4 emails, and this is his final one….ĭear Ivan xxxx, unfortunately you did not reply to my last email. Attempting Contact With The SellerĪs you can imagine Michael was alarmed by this so he contacted the Ebay seller. Please do not contact support unfortunately they will not be able to assist you. You may also try to seek a refund through any 3rd party broker, such as eBay or PayPal. You can find the seller’s name and other information in the email we sent to you on the transfer date. Please contact the seller of each license if you wish to obtain a refund. Our records indicate that one or more of the licenses were purchased from another user. The following licenses that were deposited in error were removed from your account: Eventide, Inc. We’ve corrected the problem that caused these duplicate license deposits, and as part of the clean up, the duplicate licenses are now set to be returned. Licenses that were deposited in error to a different iLok account and then resold to you by another iLok user were also discovered in this audit. These deposits were not made by the software publisher, but were made by the iLok server when it saw your iLok and didn’t recognize the licenses on the iLok as licenses that already existed in your account. As the project progressed Russ then shared edits with team members so they could collaborate - as changes were needed then anyone on the team could add frame-accurate notes to picture or sound.The story begins when Michael received this email from PACE/iLok.Ī recent audit of our records discovered that one or more license deposits were made to your iLok account with the User ID: xxxx by mistake. That media can be kept in folders, for example, Russ shared the camera rushes of an interview with the client, he also shared all the audio from that interview with Mike Thornton so that he could do some audio cleanup in RX. Frame.io Introductionįrame.io is primarily a platform for Video Collaboration, but it offers far more than simply a place for clients to watch videos and approve or amend them.įrame.io allows you to share any kind of media with your team or your client. We have recently learned that an independent post-production house in Milan, Red-Line has produced a solution to this problem and what’s more, they have chosen to make it available for free for everyone to use. When we last looked at Frame.io, we observed that what was missing for audio professionals was integration with DAWs like Pro Tools.
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